SNIPP FAQS

What is Snipp?

What is a Snipp code?

Does Snipp cost anything?

Is the service available everywhere?

Which carriers support Snipp?

What does SMS stand for?

Do I need to install anything on my phone or computer to use Snipp?

How do I add Snipp to my phone’s address book?

How do I get more help?

What is Snipp?

Snipp mobilizes marketing. We help companies and organizations add powerful mobile
interaction to any visual marketing or information campaign like print advertising,
billboards, editorial text, package information, etc. This transforms traditional
marketing and information campaigns into rich, instant, targeted communication with
customers — supporting tactics to drive sales and accurately measure corresponding
ROI.

What is a Snipp code?

The Snipp code is a ‘keyword’ selected by the advertiser that is associated with
an item. For example, the Snipp code ‘NOKIA’ might be used when advertising phones.
When you see an item you are interested in (an ad in a magazine, a product in a
catalog, a classified ad in a newspaper) and want more information, look for the
Snipp code at the bottom of the page. The Snipp code is usually right next to the
Snipp logo , so when you see the logo you know you can Snipp the item.

Does Snipp cost anything?

All Snipp text messages sent and received by you will incur standard SMS charges
according to your specific wireless plan. There are no other charges that apply
other than the cost of sending and receiving text messages. If you think you are
going to Snipp a lot of stuff, we recommend adding a mobile plan that includes a
package of text messages

Is the service available everywhere?

The Snipp service is only available in the United States and Canada for now.

Which carriers support Snipp?

Snipp is supported by the following carriers:

USA:
  • Alltel
  • Boost Mobile
  • Cellular One
  • AT&T
  • Nextel
  • Sprint PCS
  • T-Mobile
  • US Cellular
  • Verizon
  • Virgin Mobile
Canada:
  • Aliant Mobility
  • Bell Mobility
  • Fido
  • MTS Mobility
  • NorthernTel Mobility
  • Rogers Wireless
  • SaskTel Mobility
  • Télébec Mobilité
  • TELUS Mobility
  • Virgin Mobile Canada
  • Videotron
 

If you don’t see your carrier on this list, send an email to help@snipp.com and
we’ll let you know when support becomes available. Check with your carrier for details
regarding availability and pricing of text messaging in your current calling plan.

What does SMS stand for?

SMS stands for Short Message Service. It is also called “text messaging”. It’s the
service that lets you to communicate with other people using text messages or “texts”
(160 characters or less) and is available on pretty much all phones in the USA and
Canada.

Do I need to install anything on my phone to use Snipp?

Nope. You can use Snipp with almost any phone for text messages (as long as it has
the ability to send text messages – as long as you bought your phone in the 21st
century you should be fine) and for other messaging methods we support (see our
full messaging capabilites: [link to Capabilities]) as long as they are supported
by your phone.

How do I add Snipp to my phone’s address book?
How do I get more help?

If you still have a question, please email help@snipp.com and we will be happy
to answer it for you!